What Is Business SaaS? (With Examples)

Posted by

SaaS is all around us.

20 years ago, who would have pictured that instead of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools count on the SaaS business model.

Nevertheless, while there’s a consumer-level SaaS that we all understand about, there’s also enterprise-level SaaS.

Business options offer higher functionality and versatility than even B2B SaaS.

If you’re running massive SEO campaigns or dealing with PPC or social projects for large enterprises, you need to comprehend the distinction in between SaaS business and B2B.

What Is SaaS Enterprise?

Enterprise-level SaaS is different from the platform that a routine company usages because it’s a more robust service with a great deal of modification options.

For instance, Hootsuite is one of the world’s leading social networks management platforms.

The platform has a business plan that is a “beefed” up variation of Hootsuite and comes with:

  • More social accounts.
  • Ad profiles.
  • Roi (ROI) reporting.
  • Customized consulting and training.
  • Employee advocacy.

Every platform is different, but business services will typically include:

  • Alternatives to much better monitor analytics and results.
  • Training choices for teams.
  • Consulting to assist the business maximize the platform.

How Enterprises Benefit From SaaS

Enterprises pay more for additional options that allow managers to report to their superiors more easily and likewise offer a boosted customer service tier.

And business can benefit from SaaS in lots of methods, including:

  • Speedier, more reliable software application release, and function updates.
  • Committed customer assistance.
  • Access to more extensive reporting tools.
  • Reduced expenditures on hardware and IT staff.
  • Greater productivity.

Enterprise Vs. B2B SaaS

B2B is much different from business SaaS since B2B can be a company with 5 employees or 500+.

Enterprises are frequently larger business entities with numerous teams, workplaces, and workers.

These entities are fast-growing and have a requirement that standard B2B SaaS can not satisfy.

Think of a business with 1,000 providers and one with 20.

Both of these companies demand SaaS solutions, but business with 1,000 suppliers might require:

  • Easier ways to manage billings and imagine payments.
  • Greater limitations on invoices being sent out each month.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has group performance reporting available. The capability to see who in the group is performing finest is something that HR or team leaders will want to see in an enterprise.

As an organization includes more workers, the enterprise-level option will use more analytics and reporting that can be used to monitor efficiency.

It’s a lot simpler for a group leader to manage a five-person group and each member’s efficiency than it is for a group of numerous staff members.

A few of the main differences in between these two SaaS organization models include:

  • Rates: Enterprise solutions will cost more, and need you to reach out to the company for a demonstration and a quote. You might need to devote to an agreement with the SaaS company, and this is a disadvantage compared to the month-to-month alternatives.
  • Customer support: Enterprises might have account managers and a greater level of support. Higher-valued accounts will often have access to training and consulting, which isn’t readily available with lower rates tiers.
  • Personalization: You may have access to personalization that allows you to add branding or additional features not readily available to non-enterprise users.
  • Analytics and reporting: There will certainly be reporting and analytic choices available that aren’t available elsewhere. These reporting options will be tailored towards HR teams and supervisors who require to have a better understanding of user performance.

Envisioning the difference in between B2B and enterprise SaaS is finest if you examine the primary platforms using enterprise alternatives.

Enterprise SaaS Examples


Ahrefs is a typical tool used in SEO for whatever from examining rivals to keyword research study and website audits.

When you sign up for the business addition, you get all of the tools provided in lower tools, but you can likewise access:

  • Endless history: Analyze all backlink information in the database back to 2013 and keyword rankings considering that 2015.
  • Gain access to management: Improved access control for employee to enable members to see particular data and not others.
  • Pay by billing: Option to pay by hand via billings.
  • Directory listing: Promote your business by being listed in the business’s exclusive directory site.
  • Audit log: Track all user activity for your workspace(s).
  • API: Gain access to the company’s API to establish your own services and improve the way that your enterprise sees data.
  • SSO: Ability to utilize single sign-on.

Ahrefs enables its enterprise users to have a bigger swath of information to understand a site’s history and provides group leaders with better insight into user activities.


Semrush is a major competitor of Ahrefs, and considers its organization plan a business strategy.

Nevertheless, it does provide a custom-made strategy that permits enterprises to leverage more of the platform.

The primary distinctions between business tier and lower tiers are:

  • Historical information
  • 3 to 10 times higher keyword tracking.
  • API access.
  • Noise of voice metric.
  • Product listing advertisement analytics.
  • Greater number of reports.
  • A lot more.

Nevertheless, the custom strategy will enable higher limits on things, such as keywords to track, users, and more. Enterprises can work with the group to develop a plan that best fulfills their needs.

Google Analytics 360

Google Analytics is totally free, however for an enterprise that desires much more information, the 360 product is readily available. The main advantages of a business strategy are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level contracts that lay out information freshness, larger processing limitations, and information collection.
  • Access to a team of dedicated support professionals.
  • 20 billion hits per month data volume.
  • Real-time data.
  • 3 million row exports.
  • Tracking API.
  • More.

Integration of data into other platforms, such as Salesforce, is also provided.


SaaS tiers make good sense for all parties, from establishing business to users.

Users who utilize higher data and need greater limits, greater reporting, and better customer service will consume more resources.

Business SaaS fills the gap by offering these additional services at a higher expense.

The secret to higher pricing is to provide the support and modification an enterprise needs without impacting service for other users.

When bigger services need higher information control and gain access to, enterprise SaaS permits lower initial costs and support to utilize the option to its max extent.

More resources:

Featured Image: chainarong06/Best SMM Panel